b44 Privacy Policy

Introduction

b44 ("b44", "we", "us", "our") is committed to protecting the personal information of all players who access the b44 platform at https://b44.buzz. This Privacy Policy describes how we collect, use, store, share, and protect the personal data you provide when registering an account, placing bets, making deposits or withdrawals, or otherwise interacting with the b44 platform.

By creating a b44 account or using any b44 service, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. This Policy applies to all registered accounts regardless of whether the account was opened via mobile app, mobile browser, or desktop browser.

1. Information We Collect

b44 collects personal data in several categories, depending on how you interact with the platform. We collect only the data that is necessary for the purposes set out in this Policy.

• Registration Data Your full name, date of birth, email address, mobile phone number, and residential address — collected when you create your b44 account. This information is used to verify your identity (KYC), manage your account, and communicate with you about your account activity.
• Identity Verification Documents Copies of government-issued identification (national ID card, passport, or driving licence) and proof of address documents submitted during the KYC process. These documents are retained securely in compliance with our data retention obligations.
• Financial Transaction Data Records of all deposits and withdrawals processed through your b44 account, including transaction amounts, timestamps, payment method identifiers (e.g., bKash wallet number, last four digits of card), and transaction status. Full payment credentials are not stored by b44.
• Usage and Device Data Technical data collected automatically when you access b44, including your IP address, device type, operating system, browser type and version, session duration, pages visited, games played, and in-app navigation paths. This data is used for platform security, fraud prevention, and service improvement.
• Customer Support Communications Records of your communications with the b44 support team, including emails, live chat transcripts, and any attachments you share. These records are retained to assist with dispute resolution, improve support quality, and maintain an audit trail of account-related issues.

b44 does not collect sensitive personal data such as religious beliefs, political opinions, biometric data, or health information. If you believe we have inadvertently collected data beyond the categories described above, please notify us immediately at [email protected].

3. Sharing Your Information

b44 does not share your personal data with third parties except in the following limited circumstances. In all cases, third parties who receive your data are required to handle it in accordance with applicable data protection standards.

• Payment ProcessorsTransaction data is shared with payment service providers (bKash, Nagad, Rocket, Upay, Visa, Mastercard) solely for the purpose of processing your deposit and withdrawal requests. These providers have their own privacy policies governing how they handle this data.
• Game ProvidersCertain technical identifiers (e.g., anonymised player session tokens) may be shared with game providers including Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, and Microgaming for the purpose of delivering game content and recording game outcomes. Personal identity data is not shared with game providers.
• Legal and Regulatory Authoritiesb44 may disclose personal data to law enforcement agencies, regulatory bodies, or courts when required to do so by applicable law, court order, or regulatory direction. In such cases, b44 will disclose only the minimum data necessary to comply with the legal obligation.
• Service Providersb44 uses reputable third-party service providers for functions such as cloud hosting, email delivery, fraud analytics, and customer support tooling. These providers access personal data only to the extent necessary to perform their contracted services on behalf of b44 and are bound by strict confidentiality obligations.

5. Data Retention

b44 retains personal data only for as long as is necessary for the purposes described in this Policy, or for as long as is required by applicable law, whichever is longer. For active player accounts, personal data is retained throughout the life of the account and for a period of five years following account closure. This retention period reflects our obligations under applicable anti-money laundering and gaming regulations.

After the applicable retention period expires, personal data is securely deleted or anonymised so that it can no longer be attributed to an individual. If you close your b44 account but have outstanding transaction disputes or regulatory inquiries, relevant data may be retained until those matters are resolved, after which the standard deletion process applies.

7. Security

b44 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption for all data in transit, encrypted storage for sensitive data at rest, access controls limiting data access to authorised personnel only, regular security audits and vulnerability assessments, and two-factor authentication options for player accounts.

Despite these measures, no internet-based platform can guarantee absolute security. b44 encourages all players to use a strong, unique password for their b44 account, enable any available two-factor authentication, avoid accessing their account on shared or public devices, and contact [email protected] immediately if they suspect any unauthorised access to their account.

9. Changes to This Policy

b44 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or platform features. When we make material changes to this Policy, we will notify registered players by email and by posting a prominent notice on the b44 platform for a period of at least 7 days before the changes take effect.

The "Last updated" date at the top of this page will always reflect the date of the most recent revision. We encourage you to review this Policy periodically. Archived versions of previous Policy editions are available on request by emailing [email protected].